Digital guide for guests
Fewer questions at reception. More experiences for guests.
Your guest has everything on their phone — and you get some peace. No app, no sign-up.
YOUR DIGITAL GUIDE
Problem and solution
Most properties sell only a bed for the night. You can do more.
Your guest arrives, opens the guide and discovers what you offer on their own. You don't sell — they buy.
An ordinary property
- Guests google where to go and what to do
- They don't know about your services and discounts
- They ask the same things over and over
- The stay stays just a night's sleep
- They leave — and never get in touch again
With Hecora
- The whole stay, clearly, on the guest's phone
- Tips, experiences and discounts within reach
- They discover and use more of your services
- The stay turns into an experience
- They have a reason to return and recommend you
Impact
Less work. More revenue.
When guests have everything at hand, they spend more and ask less. You gain time and revenue — without a bigger team.
- No bigger team
- No active selling
- Measurable impact
+24%
more add-on services booked
−70%
fewer repeat questions at reception
+32%
higher revenue per guest on average
Changing the rules
More than a guide. A new standard for hospitality.
Hecora doesn't do just one thing. It gives guests a better stay — and you more reasons for them to choose you, spend more and come back.
Turn the stay into an experience
Before arrival guests know what's coming; during the stay they discover places nearby. You're not somewhere to sleep — you're a guide to the experience.
Earn more from every guest
Offer spa, tickets, attractions and your own services on the phone. The guest is already with you and trusts you — you just have to show them the options.
Better ratings and more returns
An easy arrival, good information and the feeling of being looked after decide the review. A happy guest gives 5 stars — and comes back.
A professional impression, even without a team
The technology of large hotels, available to a small apartment too. You come across as modern and professional, even without a reception.
Your guest, not just a booking
You build the relationship before, during and after the stay. Guests don't come back just to a place — they come back to the experience you gave them.
Connected to the whole region
Your property, the guest and local services in one place. Guests use more of what's on offer and the stay gains more value.
Benefits for the host
Real impact on the business
- No 10 p.m. phone call about the WiFi password
- Sauna, breakfast, rentals — the guest sees it and books it themselves
- A happy guest leaves 5 stars. 5 stars = a higher room rate next year
- Higher guest return rate
- A professional impression without a big team
- Less repetitive communication
×3
more 5-star ratings
+35 %
more returning guests
The guest experience
Guests don't ask. They discover.
The guest arrives, opens the guide and has the whole stay at their fingertips — they know where to go, what to experience, see the discounts and collect points. The stay runs itself, and the guest remembers it.
- 1Gets a link
- 2Opens the guide
- 3Has everything
- Knows what to do
- Knows where to go
- Sees discounts
- Explores the area
- Collects points
- Uses the services
- Has the stay at a glance
Turn a stay into something your guests remember.
What's inside
A complete digital ecosystem for the stay
One link. Everything in one place. No app.
The whole stay at a glance
Check-in, check-out, WiFi, parking and contacts — the guest has everything that matters on their phone before they even arrive. Nothing to look up, nobody to call: they open the guide and know where to find what. Your staff stops answering the same questions over and over.
- Check-in, check-out and instructions
- WiFi, parking and contacts
The best tips nearby, within reach
Vetted restaurants, trips and attractions nearby sit right in the guide — recommended for their stay. Instead of googling and asking at reception, they find the tips themselves. You quietly sell the experience around the property, and the guest leaves with a better memory.
- Restaurants and trips nearby
- Events and attractions
Discounts right on the guest's phone
Partner QR discounts from local businesses live in one place and redeem in a single tap. The guest saves, the partner gains a customer, and you look generous — at no cost to you. Every discount also nudges the guest to try more of your services.
- Partner QR discounts
- Local deals and offers
Points that bring guests back
Every activity, order or service used earns the guest points they trade for rewards and perks. Gamification turns an ordinary stay into a game worth joining — and nudges them to spend more and come back. Loyalty builds itself, without endless discount campaigns or pressure on your margin.
- Points for activity
- Rewards and loyalty perks
For partners
Do you run a restaurant, a spa or events?
Hecora shows you to guests sleeping minutes away. You pay only once they actually walk in.
How it works
Rolling it out without the fuss
Sign up
You register and have everything you need to launch — no installation, no technician.
Set it up
You set the content up yourself — the description, services, tips and partners. Start small and fill it in as you go. Need a hand with the setup? Just write to us.
Send the guest a link
At booking or check-in the guest gets a link or QR code — automatically or in a couple of clicks.
The guest is in
They open the link, complete check-in and have the whole guide on their phone — no app, no sign-up.
“Since we started using Hecora, guests ask far fewer questions. They enjoy their stay more and we can focus on real service.”
Vila AnnaBešeňová, SlovakiaPricing
Pick the size of your property
30 days free on every plan. No card required.
Štart
19€/mo. (excl. VAT)
Privát · apartmán — do 6 izieb
- Do 6 izieb / apartmánov
- Celé jadro Hecora
- 1 objekt
- E-mailová podpora
Penzión
39€/mo. (excl. VAT)
Penzión · chata — 7–20 izieb
- 7 – 20 izieb / apartmánov
- Celé jadro Hecora
- 1 objekt
- Chatová podpora
Aparthotel
69€/mo. (excl. VAT)
Aparthotel · resort — 21–50 izieb
- 21 – 50 izieb / apartmánov
- Celé jadro Hecora
- Až 3 objekty
- Pokročilá analytika + CSV
- Prioritná podpora
Hotel
99€/mo. (excl. VAT)
Hotel · sieť objektov — 51+ izieb
- 51+ izieb / apartmánov
- Celé jadro Hecora
- Neobmedzene objektov
- Pokročilá analytika + CSV
- Dedikovaná podpora + onboarding
FAQ
Frequently asked questions
Everything you need to know about the quick deployment and operation of your new digital team member. If you don't find your answer here, we're ready to discuss the details of your operation in person.
Join them
Stay a step ahead of the competition
While everyone else is still answering the same questions, your guests are discovering, spending and coming back. Join the properties that offer more than a room.